This was just the start of a long and lasting relationship that continues to endear to this day. We are now regular guests and visit twice a year, our upcoming visit on the 1st of December will be our twenty second visit. For us it is like coming home. The staff are wonderful and always ready to help, nothing is ever too much trouble. Always consistent and friendly. The food and drink is always of a really high quality, and if you ever fancy something a little different that's not on the menu they will always try their best to get it for you. Year after year you will always see the same guests returning and they will all say it's like a second home where their family are there to look after them.
The key to Crystal Cove's success is every guest is made to feel special whether it's their first visit or twentieth. The kind of service and attention that is hard to find in this day and age is the greatest asset. We have thought a couple of times that we should perhaps try and sample other hotels or resorts but each time we say, why try somewhere else when we have found the perfect place to stay and call our home from home in this island paradise.
Alex, Brighton, UK
This is our second visit to Crystal Cove. We visited 4 years ago for our 30th anniversary, and had a private dinner on the beach... fantastic. We even got our old room this time. Crystal Cove is ideally located on the West Coast of Barbados. Perfect location for access to Bridgetown in the South, and also towns further north (Holetown and Speightstown)
As far as I'm concerned, this Hotel is perfect for a relaxing holiday. You can relax and chill on your balcony, pool side or beach (staff regularly come around with drinks). or, you can get adventurous and take part in loads of water activities. The hotel also operate a water taxi to transport you FOC to other Elegant facilities. We didn't. We were very happy where we were. The menus were many and varied through the two restaurants. Reflections more formal, but still relaxed, and Drifters, open aired and very relaxing. Half the fun of travelling abroad is to partake of local delicacies. All staff are outstandingly pleasant, knowledgeable and very likable. They will always have a chat, even if they are busy, and you leave feeling you have made new friends. Well I did.
Crystal Cove also arrange many trips, which we undertook first time around. As with our first visit, we hired a jeep (arranged through the hotel), and toured the Island, exploring the "Real Barbados". This was the most fun. We felt very safe having "shouting greetings" with locals as we drove past. At no point did we feel uneasy out on our own.
I don't know if this is a real word, but Crystal Cove is "Stupendous", and I'd return in a flash.
Donald, Edinburgh, UK
Wonderful. My soul home. Peaceful and therapeutic in every respect. Beautifully landscaped and design. Lovely location and, above all, lovely, lovely people working there. Perfect in every way ☺️ Will definitely be returning
I would like to say that you have done an outstanding job with your staff. Everyone was very kind and accommodating. Our special thanks has to go to Corey. He went way beyond our expectations and made us feel very special. Thank you for making our honeymoon something that we will always cherish. See you again soon!!!
This is an exceptional hotel which is personified by the welcome and attention of All members of staff without exception. I have visited this hotel many times and am always impressed, and having stayed at several hotels in Barbados I have no hesitation in recommending this particular establishment.
We booked our five nights six days with you at the last minute as we had been let down badly by another hotel group in St. Vincent. The Tamarind lived up to all our expectations and was a joy to stay at. We were particularly impressed by the visibility of the hotel management team who always seemed to be walking the floors checking on guests and the general upkeep of the facility.
Paul excellent and front desk everyone very good and Ether is a great breakfast cook!
All of the staff from the pool operators to the top management everyone did a fantastic job and should be proud. Just keep on doing what you do you all work as a team and are so polite thank you all as we had a fantastic time it will be one holiday that we will never forget including all the staff we have come into contact with
This is our third visit to The House. We have stayed at a number of hotels on the island and whilst The House offers everything we need, the real draw is the friendliness of each and every person at the hotel from back office, ambassadors, maintenance and security. The ambassadors are what make the hotel what it is and provide the fun and friendly atmosphere, without each and every one it would just be a regular hotel. We love the way we are always greeted and treated like best friends and VIPs. We are hoping to return for our 4th visit next year and are encouraging our son to get married at the hotel having discussed this with several of the ambassadors. The ambassadors and staff at The House are an enormous asset to The Elegance Group. Regards
Excellent service very friendly staff, went out of there way to make us comfortable and relaxed
Everyone was so very helpful and friendly. We had a very early flight on our departure day and the staff offered to pack us a breakfast since we had to leave before breakfast was open. I think was a great gesture and very much appreciated. Thanks to all the staff
Lisa S., USA
Just to keep doing what they do.They make everyone feel important and comfortable.They all work hard and are obviously very proud of the hotel. During storm Matthew we were kept up to date with what was going on and looked after excellently. The beach staff do not take their eyes off the swimmers,yet are still friendly. Non of the staff "pestered"you. You could have as relaxing or as lively a holiday as you wanted.
Lidia G., UK
It's difficult to where to start.I travel many places throughout the world and experience some super hotels, but don't usually post about them. However, I recently visited Waves Hotel & Spa and found the experience to be so good, I felt I should. It's got to be one of the best small hotels one could relax in. The staff, without exception, where superb. Bar staff, cleaners, beach staff, Spa staff and reception staff where unbelievable helpful and pleasant. Everywhere in and around the hotel was absolutely spotlessly clean. Something I feel is a must. The food, albeit rather small in selection was of an extremely high quality.
My husband and I have just spent 2 weeks of bliss at the Waves Hotel and Spa in Barbados. The hotel was immaculate, the rooms, communal areas and the pools. The bars and restaurants catered very well for our needs and the coffee shop was an added bonus. The staff were, at all times, polite, courteous and professional. Never before have I not wanted to return home at the end of a holiday - I only wish I had booked for a month!!