All the staff go above and beyond to make our stay memorable and I wouldn't like to say anyone did more they all work very hard and give outstanding service.
Pauline H – UK
Every single member of staff were superb and we were made to feel so welcome from start to finish ...your hotel and staff are very special. A fabulous hotel with a very special feel to it ...We felt very welcomed and at home from the very start and were very sad to say goodbye ..highly reccommened to friends and family already and hopefully we will be back again in the future
Sue C - UK
The week spent at Crystal Cove was the perfect ending to a great holiday, with friendly staff, super food and a great relaxed atmosphere. Many thanks
Teresa C – UK
I cannot stress how impressed we were with the perfect balance of professionalism and friendliness exhibited by Brian at the front desk, Jamar at the Wine Bar, Kerry-Ann in several locations.
Christian G – US
Keep up the good work! You're a fantastic hotel and made my staycation very enjoyable!
Ian W – BGI
Lovely stay at the hotel - beautiful place with a great kids club that exceeded our expectations . Thank you
Kathryn B – UK
Very helpful and cheerful staff. It is clear they work hard to ensure everyone has an enjoyable time. Helpful but discreet.
Valerie H., UK
Every employee provided friendly and excellent service. Specifically memorable was Jamal who attended to our needs at the beach. This was our first visit to Colony Club and we were very pleased with the condition of the property especially the friendliness of the staff and the exceptional service.
Richard D. US
We will be back next year with a bigger group. Fantastic job by the hotel, many thanks!
Elizabeth S. US
We booked our five nights six days with you at the last minute as we had been let down badly by another hotel group in St. Vincent. The Tamarind lived up to all our expectations and was a joy to stay at. We were particularly impressed by the visibility of the hotel management team who always seemed to be walking the floors checking on guests and the general upkeep of the facility.
Paul excellent and front desk everyone very good and Ether is a great breakfast cook!
All of the staff from the pool operators to the top management everyone did a fantastic job and should be proud. Just keep on doing what you do you all work as a team and are so polite thank you all as we had a fantastic time it will be one holiday that we will never forget including all the staff we have come into contact with
This is our third visit to The House. We have stayed at a number of hotels on the island and whilst The House offers everything we need, the real draw is the friendliness of each and every person at the hotel from back office, ambassadors, maintenance and security. The ambassadors are what make the hotel what it is and provide the fun and friendly atmosphere, without each and every one it would just be a regular hotel. We love the way we are always greeted and treated like best friends and VIPs. We are hoping to return for our 4th visit next year and are encouraging our son to get married at the hotel having discussed this with several of the ambassadors. The ambassadors and staff at The House are an enormous asset to The Elegance Group. Regards
Excellent service very friendly staff, went out of there way to make us comfortable and relaxed
Thank you for a fabulous winter getaway, it was a pleasure. I felt very safe and fortunate to stay on such a nice property where the employees went out their way to ensure that I was having a good time. Thank you!
Nina M., USA
We had a fabulous holiday at your hotel..loved everything there. the location, the beach, the entertainment, the food...everything! The staff were always helpful and polite yet managed not to intrude in our privacy and relaxation. We are already praising your hotel to everyone and recommending it as one of our best holiday destinations to date..Totally refreshed and relaxed after our week there, sad to leave.
Linda K., UK
Overall a great stay. Staff very friendly and helpful. A relaxing holiday. The food was of high standard. The location is perfect, loved hearing the ocean from our room. Thank you.
Patricia B. - UK
Fabulous hotel, wonderful, happy, friendly staff and excellent service. Loved the cold towels and service on the beach. Like the fact that dinner was served...
Carolyn M. UK
Since Elegant took over Waves, we have been to the hotel many times before and Elegant Hotels have taken the hotel to another level..
Robert R. UK
We went to Waves for our wedding and honeymoon. We were made to feel welcome and special. All members of the staff were great with us. This has to be our favourite holiday to date. Thank you
June B. UK